Order Processing
- All confirmed orders are processed within 1–3 business days (excluding Sundays and public holidays).
- You will receive an order confirmation email after your purchase and a shipping confirmation with tracking details once your order has been dispatched.
Shipping Methods & Delivery Time
- We ship across India using trusted courier partners.
- Standard delivery times:
- Metro cities: 3–7 business days after dispatch
- Other locations: 5–10 business days after dispatch
- Delays may occur due to unforeseen circumstances beyond our control (weather, strikes, courier issues, etc.).
Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before payment.
- Free shipping may be offered as part of promotions, as mentioned on the website.
Order Tracking
- Once your order has been shipped, you will receive a tracking link on your registered email/phone.
- You can also log in to your RoopReet account to check your order status.
Incorrect Address / Undeliverable Orders
- Please ensure that the shipping address and contact details you provide are accurate.
- If a package is returned due to incorrect address, refusal, or non-collection, reshipping charges will apply.
Damaged or Missing Packages
- If you receive a damaged package, do not accept it without proper inspection.
- Please make an unboxing video when opening the package. This video is required for any damage or missing product claims.
International Shipping
- Currently, RoopReet ships only within India. International shipping options may be introduced in the future.
Contact Us
For any questions regarding your order or shipping, contact us at:
support@roopreet.com
RoopReet – Surat, Gujarat, India
(Monday to Saturday, 10 AM – 6 PM IST)